payment

  • accepted payment methods ?

    We accept the following payment methods: Visa, Master Card, American Express, as well as any other payment method available on the website which changes depending on your billing country.

  • Are online payments secure ?

    Magnet-Innov attaches great importance to security and takes all necessary measures to protect your personal information against unauthorized use. We make every effort to provide you with a reliable, efficient and secure shopping experience in order to fully satisfy you, our tools and our servic...

  • Do you accept payment by check, bank transfer ?

    Currently, we only accept payment by credit card and debit card. Please choose one of our available payment methods. Thank you for your understanding.

  • I can't activate my discount code ?

    If you cannot write in the field provided for discount codes, please complete your personal informations such as your delivery address to go to the next step and display the field.

  • I have a problem with my card, I can't pay, how to fix this ?

    Credit cards such as Visa, Mastercard, Discover, JCD or Bancontact are accepted.Before paying for your order, make sure you have a sufficient bank balance and verify the information entered. Recurring problems are often linked to a misspelled first name, it must be the same as the one written on ...

  • What is the currency used for payment?

    The currency currently used on our store is USD ($). If you ever use another currency to pay, such as the Canadian dollar for example, your bank will charge a fee to make the change CAD -> USD. Please consult your bank for more informations.

  • When the transaction will be executed ?

    The money will be transferred as soon as we receive authorization from your bank. We will send you an email to confirm your order. If your card is declined or is still in request for authorization, the balance will not be withdrawn. You can contact your card issuer to authorize payment. Please ...

  • why my card is not accepted ?

    Please check the informations on your card, such as name, number, date of expiration. Check if the limit of your card has not been reached or changed by your bank. If your card is still not accepted, please use an other card or payment method.

  • Why my discount is not accepted ?

    Several explanations are possible : 1. the discount code is expired. 2. The code is valid from a certain purchase amount or on a specific product. 3. Your order already has a code or an offer ex: -50% on the 2nd product (the codes cannot be combined, you can only use 1 code per order) 4. You are...