I still have not received my order made during Sales, Black Friday or Christmas, is there a problem ?

We are sorry for this delay. During the sales period there is a significant increase in the orders, therefore, additional time is necessary and normal in this period.

Knowing that we are doing everything we can to speed up the process. Usually your order will be delayed 3 to 7 days.

If the status of your package is "Delivered" but you have not received it, please contact the carrier first for more information.

Thank you for your cooperation and for your patience.

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