I was absent during the delivery, how to collect my package ?

If you were absent during the first delivery attempt, a calling card is left by the carrier for you.
In this case, we invite you to follow the instructions of the carrier or contact him directly to organize a new delivery.
Note that some carriers do not offer the possibility of a second delivery, you must then collect the package at a relay point or a local post office
If you don't have the calling card, please check your email, an email has been sent to you with more information.

Not finding what you're looking for? Contact Us Directly