return

• I have already returned the items but I have not received the refund?

  If your parcel has been delivered, you must wait up to 14 days for the validation of your return and issuing the refund.. Please wait a few days for your return to be processed. Please don't hesitate to contact us if you still have not received your refund.

• What if I have a problem with a product or if I have changed my mind ?

  We offer a 30-day money-back guarantee from receipt of your order. To benefit from this, the products in your order must be returned within 30 days. If you have changed your mind, after submitting a return request, we will give you an address to return the products to us. For more information on ...

• When will I receive my refund ?

  The refund request is processed once we have received your products at our warehouse and have verified their condition. The processing time is on average 14 days. The refund period depends on the payment method used. In fact, the refund will be made using the same payment method as the one used ...